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Root Cause Analysis - Analyst Level

This course is available as a 2-day virtual training course or a 2-day classroom training course.

View upcoming dates »

Please note: This course is run by Sologic Ltd and hosted by IRM.

Course Overview

Sologic’s world-class Advanced Problem-Solving course combines state-of-the-art Root Cause Analysis (RCA) methods with proven management techniques to teach you how to identify, dissect and address the root causes of even the most complex problems, challenges and opportunities.

Across this two-day course, you will develop the skills required to implement an effective and scalable RCA problem-solving process. The course will provide and familiarise attendees with a systematic, structured and evidenced-based RCA process that they can be embedded into their organisation. Attendees will apply their new skills to industry-specific challenges and case studies.

Attendees will receive a license to Causelink; Sologic’s RCA Reporting Software and a comprehensive RCA e-Manual for future reference and learning.

Course Brochure

Learning Objectives 

  • Transform your complex problem-solving skills
  • Improve your organisation’s crucial decision-making ability
  • Develop and embed essential critical thinking techniques
  • Create and develop teams that fully understand complex events
  • Introduce a method, language and culture that delivers, first time, every time 
  • Benefit from a significant competitive advantage
  • Encourage innovation and maximise engagement
  • Identify the organisational requirements for embedding this systematic, structured and evidenced-based RCA process

Attendees will learn how to:

  • Assemble fast, accurate and effective problem-solving teams 
  • Account for the human failure-related causes in problem-solving
  • Use the Sologic five-step RCA process to structure effective problem solving
  • Uncover, gather and manage essential problem-solving data
  • Build powerful visual charts that illustrate genuine cause and effect
  • Reveal and apply effective solutions that save your organisation crucial resources
  • Generate exceptional reports that get noticed and create change
  • Confidently lead a collaborative problem-solving team

Course delivery:

This course is fully interactive utilising Causelink training software to enable participants to chart and work together.

Course methods:

  • Course workbook
  • Group exercises
  • Small group work (break out rooms)
  • Exercises
  • Case Studies
  • Discussion
  • Individual and group charting

Course timings:

The two-day course consists of four modules:

Day Time Module

9.00 – 12.30

13.30 – 17.00

Module One – What is Root Cause Analysis?

Module Two – Understanding the issue


09.00 – 12.30

13.30 – 17.00 

Module Three – Analysis and mitigations

Module Four – Theory to practice, the RCA process

Sologic’s Advanced RCA Problem Solving course is suitable for any professional who regularly deals with frontline, chronic or strategic problems.

This course will be of particular benefit to:

  • Company Directors and Leadership Teams
  • Strategic Management Professionals
  • Senior Analysts, Forecasters & Planners
  • Quality, Reliability and Risk Professionals
  • Safety, Health and Environment (SHE) Professionals
  • Customer Service, CX and Complaints Managers
  • Specialists in Compliance and Regulation
  • Fraud Prevention Professionals
  • Specialists in Change Management
  • RCA, Lean and Problem-Solving Practitioners

Course Dates

Date Duration CPD Location Members Non-members Book Now

3 - 4 October 2023

2 Days
(09.00 AM - 5.00 PM) UK time
16 Hours Online £800+VAT £900+VAT Book now

 For all enquiries please contact the training team on +44 (0)20 7709 9808 or at

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