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Risk in Focus: Christopher Sooprayen IRMCert, KYC Onboarding Manager - Corporate and International Banking, Absa Bank (Mauritius) Limited

Christopher Sooprayen IRMCert

KYC Onboarding Manager - Corporate and International Banking, Business and SME banking at Absa Bank (Mauritius) Limited

How did you get your job? 

I have joined Absa Bank (Mauritius) Ltd (previously Barclays Bank Mauritius Ltd) in 2008 and since then I have developed a passion for know your customer and anti-money laundering (KYC/AML) related matters.

In an ever changing environment, understanding of AML and KYC risks has become key for my day-to-day deliverables.

I started hearing more about risk and more specifically management of enterprise risks since my role developed into reporting to Corporate and International Banking (CIB) as KYC Onboarding Manager in 2018.

I started looking around for formal qualifications, and fortunately, found the IRM and its relevant courses with the help of my Human Resource Business Partner.

What’s a typical day like as a KYC Onboarding Manager?

As a KYC Onboarding Manager, my daily activities are mainly to deliver the best possible service and solutions to customers who want to open accounts with Absa Bank (Mauritius) Ltd whilst presenting customers with our new digital account opening platform has been developed under the “new normal” working environment whilst looking at the risk and control prior opening of accounts.

What do you enjoy most about your job?

I enjoy putting a smile on the face of my customers and stakeholders for delivering an excellent service. Helping and coaching my team members and providing solutions for complex cases are what I enjoy the most.

What are the challenges?

The challenges when you are operating as a control person is the perception that you make things difficult for the customers.

Actually risk management and governance and control, financial crime risks are as important for good governance of any organisation.

In my area of expertise, KYC helps to protect the customers and my bank against malicious fraud and financial crime.

What made you decide to study the ERM Certificate?

I started thinking of developing my knowledge of risk management practice since I have been reporting to the CIB Governance and Control and Risk Executive function. The fact you can study by distance learning from anywhere in the world for a globally recognised qualification helped me decide on the IRM.

What would you say to other people considering studying the International Certificate in Enterprise Risk Management?

I would really encourage anyone working in the risk and control environment to consider this qualification.

The IRM offers great support for your study and the materials for study are applicable to work related matters through case study learning.

I feel proud using the designation IRMCert and I believe that this qualification will help me for my personal growth.  

What has been the main benefit to you of studying with us?

The knowledge of identifying risks, assessing its impact, managing and mitigating the risk in my day-to-day work. These are the outcomes I was looking for when choosing a qualification.

Top tips:

Have the motivation to spare time for your studies as I do understand the sacrifice we have to make when working and studying at the same time

  1. Never give up in case of failure. I tasted failure but the feeling once you made it is incredible.
  2. Always be ready help others with your experience and knowledge acquired. Do not be selfish, one day you will get the rewards for helping others.
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