Banner Home Page About Us Joining Qualifications Courses Careers Events Publications Members
Risk Management Standard
 
Diploma in Risk Management
 
 
 

 

 

IRM Code of Conduct and Complaints Policy

Code of Conduct

The IRM Code of Conduct sets out the principles and expectations governing the behaviour of individual IRM members in the performance of their professional duties.  The Board of Directors and membership of IRM require members to uphold the standards set out in the Code and to maintain the reputation of the Institute by implementing and observing its requirements.

The Code applies to all members irrespective of their membership category, the role they fulfil or where they are employed. It governs the conduct of the individual rather than specific activities.  Members are expected to exercise their own judgement to meet the requirements of the Code and to seek advice if in doubt.

Members who do not comply with the Code of Conduct may be subject to IRM’s disciplinary procedures.  If a member of IRM should know, or become aware of any breach of the Code they should notify the Institute.  Breaches of the Code may also be brought to the attention of IRM by others who are not members of IRM.

The IRM Code of Conduct was revised in April 2011.  Correspondence in connection with the Code should be directed to IRM’s Company Secretary at the following address – enquiries@theirm.org

A copy of the Code can be found by clicking on the link below.

Complaints

The Institute of Risk Management (IRM) is committed to providing a quality service and to ensuring that everyone is dealt with efficiently and fairly. Our Service Standards exist as a practical guide to our staff to be applied at all times, across all areas of our business.  However, we accept that sometimes things go wrong and when they do, we need you to tell us about it.  This will help us to understand how and where our services can be improved. A copy of our complaints process can be found by clickling on the link below.


 IRM Complaints Process (pdf - 53kb)

If you are appealing against an examination or assessment result, full details of the procedure to be followed are set out in the student support area.