Lioba Baltazar Robiso, IRMCert: 


Associate Manager - Risk Management & Quality Assurance

Former KPMG, Gulf LLC and now Government Organisation, Dubai

How did you get your job?

I have been working in KPMG Lower Gulf LLC (Internal Audit Risk & Compliances Services) since 2010 as associate consultant promoted to consultant in 2012. During my tenure of service in KPMG, I have been involved in various engagements in financial and operational internal auditing, risk management implementation and risk assessments among other things. 

 When I  became a first time mom in December 2012, I experienced having a hard time balancing between my new role as a mother, my life and work commitments, hence I started looking for new opportunities in the government sector in early 2014. Government sector in the United Arab Emirates (UAE) are known to have a shorter work hours (7:30am to 230pm) and this is what I needed.

In December 2014, I moved to one of the government entities in Dubai, UAE as senior executive - risk management having been tasked to assist in the implementation of risk management framework across the company. 

In 2016, I completed my International Certificate in Risk Management by IRM and in 2017, I completed module 3 and 4 of IRM Diploma. In the same year in 2017, I was promoted to Associate Manager - Risk Management. 

What’s a typical day like?

My typical day in the office would be as follows:

1. Weekly meeting with the Department Head and Risk Manager to update on the status of risk management implementation across the company. Furthermore, to highlight any key emerging risks that arises as a result of data gathering and various meetings with different stakeholders.

2. Meetings and coordination with Risk Owners to check and verify the implementation status of each risk treatments plans and complete the "Assessment of Implementation of Risk Treatment Plans Report". Work with them to develop or enhance risk treatment plans.

3. Coordination with risk champions of various departments to obtain the data required for me to calculate and complete the "Key Risk and Control Indicator (KRCI) Report". Work with risk owners to get Action Plans for each breach and periodically monitor to limit KRCI breaches.

4. Meetings, workshops and coordination with risk owners and champions and key stakeholders to conduct scheduled risk assessments workshop and get updates on the risk registers.

5. Conduct risk trainings to risk champions and send knowledge / informative/ awareness emails to increase risk aware culture within the company.

What do you enjoy most about your job?

What I enjoyed most about my job is the coordination and communication with different stakeholders at different management levels within the organisation.

I also enjoyed conducting a series of risk workshops and training. Furthermore, my job gives me the opportunity to apply the knowledge and learning outcome of each of the IRM Risk Management modules in my workplace.

What are the challenges?

Data gathering is currently manually obtained from various stakeholders. We don’t have a risk information management system in place so we use spreadsheets for risk registers and calculation of Key Risk and Control Indicators amongst other things. 

In what way are your IRM qualifications relevant?

I wanted to gain an internationally recognized certification for risk management that adds value to the work I am doing. I completed the International Certificate in ERM by IRM in 2016 and in the process of completing my IRM Risk Diploma. These qualifications are perfect and highly relevant to my role in the risk management department.

The course is based on online which allows me to study and complete the course in my own time. The course provides the fundamental and application concepts in risk management. As a matter of fact, my company won the International Risk Management Award - Public Sector in Nov. 2018 and I attribute the success on the application of my key learnings from module 1 to 4 of the IRM diploma.

What would you say to others thinking about joining IRM as a member?

I highly recommend any risk management professional to take IRM qualifications as proof of competency. It is worth an investment and one of the best and leading risk management qualifications. 

How has your role developed and what are your career ambitions? Has being linked to the IRM helped?

Yes, definitely. Because of the knowledge I learned regarding the fundamentals and implementation concepts of risk management, I was able to contribute to the improvement of risk management practice in my workplace and because of various positive outcomes, my effort was recognized and was promoted in 2017 as Associate Manager.

Top tips:

1. First, understand where your passion lies, if you enjoy continues coordination with wide variety of stakeholders in different levels, if you’re a kind of person that is always interested in looking what might go wrong and how to prevent it, then you will definitely fit into risk management roles.

2. Invest time and complete the first two modules of IRM Certificate. This will give you the designations IRMCert and doors and opportunities related to risk management will surely open on your way.

3. Complete IRM Risk Diploma. It is one of the best and leading international Diplomas in risk management. It's worth the investment.

Find out more about the Institute of Risk Management and our Training, Membership and Qualifications.